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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DONALD TAITANO

DONALD TAITANO

August 28, 2024

5  out of  5
rating by DONALD TAITANO
"Shannon's agency did a fantastic job arranging coverage for our daughter, who is attending college in Orange County. Jenny carefully selected the right policy, providing us with peace of mind while we’re living overseas. Thanks to State Farm’s promise of being there, we know our daughter is in safe hands.🙌"
We responded:
"Hi Donald, our team can’t thank you enough for your generous 5-star rating and comment. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. Thanks again for your feedback! "
Profile photo of Sepehr Fariabi

Sepehr Fariabi

August 22, 2024

5  out of  5
rating by Sepehr Fariabi
"We've had the absolute pleasure of having Shannon Purmalis as our State Farm insurance agent for over twenty years, and we couldn't ask for a more supportive and dedicated partner. Throughout every interaction, Shannon and her team have demonstrated unparalleled commitment and care, making us feel truly valued and protected. Shannon has consistently gone above and beyond, especially during times of crisis. She has spent hours on the phone with us, not only resolving our issues but also calming our nerves and guiding us through each situation with genuine concern. Her advice and recommendations always reflect what is best for us, whether it's for our car, home, or other insurance needs. My wife often says that Shannon isn't just our agent; she's a good friend and an exceptional human being. It's incredible to think that we've never had the chance to meet her or her team in person, yet we feel so deeply connected and supported by them. Without hesitation, I highly recommend Shannon Purmalis and her team. Their professionalism, kindness, and unwavering dedication have made our experience with State Farm truly outstanding."
We responded:
" I am very humbled by your comments! Thank you for sharing your personal experience with my office! It has been my pleasure helping your family throughout the years! Your kind words are greatly appreciated and we look forward to providing you with exceptional service for many years to come. "
Profile photo of Faina Rozumov

Faina Rozumov

August 21, 2024

5  out of  5
rating by Faina Rozumov
"I been a client of Shannon Purmalis for over 15 years. She is excellent in every way. Has lots of experience in Insurance Business and was always able to provide very good advice and service to me. She has a great staff in the office. I never had to make two calls to get an answer to any of my questions. She always gives great advice to make sure you get the protection you want. Highly recommended Shannon and her office to anyone who is looking to get insurance."
We responded:
"Faina, Thank you so much for taking the time to share your positive experience with my office! Your recommendation means a lot to us! We take pride in offering the protection and support our clients seek, and we look forward to continuing to serve you in the future. Best Regards, Shannon"
Profile photo of Scott Stevens

Scott Stevens

October 12, 2023

5  out of  5
rating by Scott Stevens
"Shannon and her team have been our family's insurance agent for decades. We have been very satisfied with their service. Luanne & David Stevens"
We responded:
"Thank you so much for taking the time to share your satisfaction with my office! We appreciate the long standing relationship with your family and look forward to serving your insurance needs for many years to come!"
Profile photo of Madison Shreeve

Madison Shreeve

October 1, 2023

5  out of  5
rating by Madison Shreeve
"Shannon and her team have such a pleasure to work with over these past few years. She always goes above and beyond for her clients. I refer her to everyone. She really is the best!"
We responded:
"Thank you Madison! We love helping our clients and appreciate your kind words!"
Profile photo of Benjamin Richard

Benjamin Richard

December 22, 2021

5  out of  5
rating by Benjamin Richard
"Great service and communication"
We responded:
"Thank you Benjamin! We appreciate your business and wish you a successful and Happy New Year!"