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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Terrasas

March 15, 2025

5  out of  5
rating by Jennifer Terrasas
"It has been amazing working with a team that is so helpful whenever you have a question Cynthia is always happy to help! I couldn’t be happier!"
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azim ramirez

March 13, 2025

5  out of  5
rating by azim ramirez
"Thank god for State Farm when u need help there really there to help u not just running circles around you thank Cynthia best agent ever and a boss at it She lives !!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cynthia provided you with such excellent service. Our team is dedicated to helping our clients, and it’s wonderful to know that we made a positive impact for you. If you need anything else, don’t hesitate to reach out!"
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Karla Paniagua

March 11, 2025

5  out of  5
rating by Karla Paniagua
"I have been a client of Shannon Purmalis for almost 6 years now, and it has been the greatest pleasure working with a team of professionals that are very attentive and respectful. Shannon's team has always gone above and beyond when I am full of questions regarding my policy. Cynthia has provided me exceptional service when it comes to purchasing what coverages work best for me and my lifestyle. Shannon's office offers kindness that is often not found elsewhere. Thank you Shannon for providing the best service, exceptional work!"
We responded:
"Thank you so much for your wonderful review! We’re happy that Shannon and Cynthia have been able to provide you with exceptional service over the years. Our team prides itself on being attentive and respectful, and it’s rewarding to know that you feel supported in finding the best coverage for your needs. We truly appreciate your loyalty and look forward to continuing to serve you!"
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DONALD TAITANO

August 28, 2024

5  out of  5
rating by DONALD TAITANO
"Shannon's agency did a fantastic job arranging coverage for our daughter, who is attending college in Orange County. Jenny carefully selected the right policy, providing us with peace of mind while we’re living overseas. Thanks to State Farm’s promise of being there, we know our daughter is in safe hands.🙌"
We responded:
"Hi Donald, our team can’t thank you enough for your generous 5-star rating and comment. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. Thanks again for your feedback! "
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Sepehr Fariabi

August 22, 2024

5  out of  5
rating by Sepehr Fariabi
"We've had the absolute pleasure of having Shannon Purmalis as our State Farm insurance agent for over twenty years, and we couldn't ask for a more supportive and dedicated partner. Throughout every interaction, Shannon and her team have demonstrated unparalleled commitment and care, making us feel truly valued and protected. Shannon has consistently gone above and beyond, especially during times of crisis. She has spent hours on the phone with us, not only resolving our issues but also calming our nerves and guiding us through each situation with genuine concern. Her advice and recommendations always reflect what is best for us, whether it's for our car, home, or other insurance needs. My wife often says that Shannon isn't just our agent; she's a good friend and an exceptional human being. It's incredible to think that we've never had the chance to meet her or her team in person, yet we feel so deeply connected and supported by them. Without hesitation, I highly recommend Shannon Purmalis and her team. Their professionalism, kindness, and unwavering dedication have made our experience with State Farm truly outstanding."
We responded:
" I am very humbled by your comments! Thank you for sharing your personal experience with my office! It has been my pleasure helping your family throughout the years! Your kind words are greatly appreciated and we look forward to providing you with exceptional service for many years to come. "
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Faina Rozumov

August 21, 2024

5  out of  5
rating by Faina Rozumov
"I been a client of Shannon Purmalis for over 15 years. She is excellent in every way. Has lots of experience in Insurance Business and was always able to provide very good advice and service to me. She has a great staff in the office. I never had to make two calls to get an answer to any of my questions. She always gives great advice to make sure you get the protection you want. Highly recommended Shannon and her office to anyone who is looking to get insurance."
We responded:
"Faina, Thank you so much for taking the time to share your positive experience with my office! Your recommendation means a lot to us! We take pride in offering the protection and support our clients seek, and we look forward to continuing to serve you in the future. Best Regards, Shannon"
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Scott Stevens

October 12, 2023

5  out of  5
rating by Scott Stevens
"Shannon and her team have been our family's insurance agent for decades. We have been very satisfied with their service. Luanne & David Stevens"
We responded:
"Thank you so much for taking the time to share your satisfaction with my office! We appreciate the long standing relationship with your family and look forward to serving your insurance needs for many years to come!"
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Madison Shreeve

October 1, 2023

5  out of  5
rating by Madison Shreeve
"Shannon and her team have such a pleasure to work with over these past few years. She always goes above and beyond for her clients. I refer her to everyone. She really is the best!"
We responded:
"Thank you Madison! We love helping our clients and appreciate your kind words!"
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Benjamin Richard

December 22, 2021

5  out of  5
rating by Benjamin Richard
"Great service and communication"
We responded:
"Thank you Benjamin! We appreciate your business and wish you a successful and Happy New Year!"